Legal

Privacy Policy

Effective April 8, 2026

1. Overview

Routalyzer is committed to handling your information with care. This policy explains what data we collect, why we collect it, and how it is used. We collect the minimum data necessary to operate the Service.

2. Information We Collect

If you use the Service without an account: We store a value in your browser's localStorage (_rta_uses) to track anonymous usage count locally in your browser. No personal data is sent to our servers for this purpose.

If you create an account: We store your name, email address, and profile picture URL as provided by your OAuth provider (Google or GitHub). We do not receive or store your OAuth password. We also store per-tool usage counters (MTR analyses, Looking Glass runs, IP lookups) and your last active timestamp, which are visible only to you on your account page.

Diagnostic inputs: MTR output pasted into the analyzer and targets submitted to the Looking Glass are processed server-side to run diagnostics. We do not persistently store raw diagnostic data or query targets.

3. How We Use Your Information

To authenticate you and maintain your session
To run network diagnostic commands (ping, traceroute, MTR) on your behalf via remote servers
To track and display your personal usage statistics (tool usage counts) on your account page
To deliver feedback submissions to our team
To improve the Service based on aggregate, anonymised usage patterns

4. Data Storage

Account data is stored in a PostgreSQL database hosted on Neon (neon.tech), with our application deployed on Vercel. We use Prisma as our database ORM. We do not sell, rent, or share your personal data with third parties for marketing purposes.

5. Third-Party Services

Google OAuth / GitHub OAuth: Authentication — subject to their respective privacy policies
Stripe: Payment processing (coming soon) — see stripe.com/privacy
Proxycheck.io: IP/VPN detection — queries are made server-side with no user identity attached
Hetzner: Looking Glass server hosting — IP addresses of query targets are sent to these servers when running diagnostics
Vercel: Hosting and serverless functions — subject to Vercel's privacy policy

6. Cookies & Local Storage

We store a value in localStorage (_rta_uses) to track anonymous usage counts locally in your browser — this never leaves your device. We also store a preference flag (_rta_welcomed) to avoid showing the welcome modal repeatedly. If you sign in, a session cookie is set by Auth.js to maintain your authentication state. We do not use advertising or tracking cookies.

7. Data Retention

Account data is retained for as long as your account is active. If you wish to delete your account and associated data, contact us on Discord and we will process the request within 30 days.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete personal data we hold about you, or to object to its processing. To exercise these rights, reach out via Discord.

9. Children

The Service is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page indicates when it was last revised. Continued use of the Service after changes are posted constitutes acceptance of the revised policy.

11. Contact

For privacy-related questions or data deletion requests, reach us on Discord.